Welcome to a service of Fetish Factory. (hereinafter referred to as "Fetish Factory" , "Fetish Factory", "FF" or "Site"). You must read and agree to these terms and conditions before you may access or view our Site. Please read them carefully. By visiting the Fetish Factory family of sites, you are agreeing to its terms. This Agreement is subject to change at any time, and changes are effective upon posting. Bookmark this page and check it frequently as it is up to you to refer to this page for any amendments/changes to the original Agreement.

1. Eligibility:
You must be eighteen or over to register as a member of or use this Site. Membership in the service is void where prohibited. By using and/or viewing this site, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of its terms and conditions and that you are at least 18-years old.

2. Termination

Fetish Factory usage of services that provided to you upon registration, may change from time to time upon electronic notice to you. Fetish Factory reserves the right to terminate your access to the Site for any reason or no reason.

Reasons for termination may include:
a. Abuse towards other site members.
b. Giving fraudulent information in an attempt to create a profile
c. Sexual solicitation in exchange for payment
d. Solicitation of goods or services to our members
e. Opting in to receive newsletters then submitting them as spam/uce to any agency
f. Opting in to receive "New Mail" alerts or any such profile related activity then submitting them as spam/uce to any agency.

You, the buyer, may cancel this agreement, without any penalty or obligation, at any time.

If by reason of death or Disability you, the buyer, are unable to receive all services for which the buyer has contracted, the buyer and the buyer's estate may elect to be relieved of the obligation to make payments for services other than those received before death or the onset of Disability. "Disability" means a condition which precludes the buyer from physically using the services specified in the contract during the term of disability and the condition is verified in writing by a physician designated and remunerated by the buyer. The written verification of the physician shall be presented to Fetish Factory, the seller. If you, the buyer, have prepaid any amount for services, so much of the amount prepaid that is allowable to services that the buyer has not received due to death or Disability shall be promptly refunded to the buyer or his or her representative.

3. Non-Commercial Use by Members/Viewers:

This Fetish Factory site is for the personal use of individual members and viewers only and may not be used in connection with any commercial endeavors. Organizations, companies, and/or businesses may not become members of Fetish Factory Members Only sites and shall not use such service or site for any purpose including but not limited to: sending unsolicited commercial e-mail to members, sending advertisements for other web sites and services in this site's chat rooms, or using member personal identifying information for commercial purposes. Illegal and/or unauthorized uses of the site, including unauthorized framing of or linking to the site or the sending of unsolicited commercial email will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunction redress and/or termination of membership at Fetish Factory's sole discretion. In order to prevent the sending of unsolicited commercial email or chat messages to its members, Fetish Factory, may take reasonable steps, including the limiting of the numbers of emails or chat messages sent or received by a member and electronically filtering or throttling or terminating e-mail and chat messages at Our sole discretion.

Fetish Factory does offer Banner Exchanges for commercial endeavors. By following a 3rd party link as a result of the banner exchange, you will release Fetish Factory from all responsibility by your voluntarily following such links.

4. Proprietary Rights of Content on Fetish Factory:
Fetish Factory. owns and retains other proprietary rights in the Fetish Factory site and said services. The site contains the copyrighted material, trademarks, and other proprietary information of Fetish Factory., and its licensors. Except for that information which is in the public domain or for which you have been given permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

5. Content Posted on the Site/CDA:
A) Fetish Factory. claims immunity from liability to the fullest extent under the law and as provided under the Communications Decency Act for Content provided by third parties and members and nothing in this Agreement is intended to waive, remove, or usurp such immunity. You understand and agree that Fetish Factory. may delete any content, messages, photos or profiles (collectively, "Content") that in the sole judgment Fetish Factory. violates the Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Fetish Factory. and/or its members.
B) You are solely responsible for the content that you publish or display (hereinafter, "post") on the Fetish Factory, or transmit to other Fetish Factory. members.
C) By posting content to any public area of Fetish Factory, you automatically grant, and you represent and warrant that you have the right to grant, to Fetish Factory. and its members, an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, copy, perform, display, and distribute such information, rights of publicity, and content and to prepare derivative works of, or incorporate into other works and other media, such information and content, and to grant and authorize sub licenses of the foregoing. For privacy terms, please refer to our Privacy Policy.
D) Fetish Factory. will investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the site or service and terminating the membership of such violators. The following is a partial list of the kind of content that is illegal or prohibited on the site - it includes content that: is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; harasses or advocates harassment of another person or invades their privacy; involves the transmission of "junk mail", "chain letters," or unsolicited commercial e-mail or "spamming"; promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page); displays pornographic or sexually explicit material of any kind; provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18; provides content that involves cursing, swearing, incest, falsifying gender, violence, necrophilia, impersonating another member, threat of suicide or harm to oneself or others, drug paraphernalia, or bestiality; provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses; solicits passwords or personal identifying information for commercial or unlawful purposes from other users; sending advertisements in chat or instant messaging messages; and engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
E) You must use the Fetish Factory service in a manner consistent with any and all applicable laws and regulations.
F) You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior expressed written permission. You agree that you will not use any device, software or routine to bypass or to interfere or attempt to interfere with the proper working of the Fetish Factory Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. Much of the information on our site is updated on a real time basis and is proprietary or is licensed to Fetish Factory. by our users or third parties.
G) You may not engage in advertising to, or solicitation of, other members to buy or sell any products or services through the service. You will not transmit any chain letters or junk email to other Fetish Factory members. Although Fetish Factory. cannot monitor the conduct of its members off the Fetish Factory site, it is also a violation of these rules to use any information obtained from the service in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any member without their prior explicit consent.
H) Your profile (and its contents) may be searchable by, and you may be able to search for the profiles (and their contents) of, members registered to other Fetish Factory operated and "powered by" websites, e.g. co-branded, privately labeled, etc. This feature may allow you to interact with additional members of the Fetish Factory family of sites.
I) Your profile (and the contents thereof) may be searchable by third-party publicly available search engines.

6. Copyright Policy/DMCA Notice:
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights or otherwise have a valid basis under the law, including "fair use". Without limiting the foregoing, if you believe that your work has been copied and posted on the Fetish Factory service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information consistent with the Digital Millennium Copyright Act (DMCA): an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the our site including the URLs of web pages and/or hyperlinks; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Fetish Factory's Copyright Agent for Notice of claims of copyright infringement or those under the DMCA can be reached as follows:


Fetish Factory, Legal
855 E. Oakland Park Blvd
Fort Lauderdale, Florida 33334


It is the intention of Fetish Factory to fully comply with the DMCA, including the Notice and "take down" provisions and to benefit from the safe harbors immunizing it from liability to the fullest extent provided by law, and to the extent the Notice and "take down" requirements above deviate from the requirements under the DMCA then the Notice requirements as provided by the DMCA shall control and are herein incorporated by reference.

7. Member Disputes:
Fetish Factory does not solicit or control the information provided by other users that is made available through our system. You may find other user's information to be offensive, harmful, inaccurate and/or deceptive. If so, please request a profile review using the link provided on the member’s profile page or at various other places throughout the website. Please also use caution, common sense, and safety when using our site. You are solely responsible for your interactions with other Fetish Factory members. Because it is not involved in member interactions, in the event that you have a dispute with one or more members or those who have posted, viewed and/or used information on the Fetish Factory site, you release Fetish Factory, including its officers, directors, agents, subsidiaries and employees, from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." Fetish Factory reserves the right, but has no obligation, to monitor disputes between you and other members.

8. Privacy:
Use of the Fetish Factory family of sites and/or its service is governed by our Privacy Policy, which may change from time to time upon electronic notice to you.

9. Disclaimers

Under no circumstances shall Fetish Factory., be responsible for any loss or damage resulting from anyone's use of the Site or the service and/or any content posted on any Fetish Factory site or transmitted to it's Members. The Site and the service are provided "AS-IS" and Fetish Factory. expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Fetish Factory. cannot guarantee and does not promise any specific results from use of the site and/or service.

10. Limitation on Liability:
Except in jurisdictions where such provisions are restricted (and in that event liability is disclaimed to the fullest extent permitted by law), in no event will Fetish Factory. be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Site or service, even when Fetish Factory. has been advised of the possibility of such damages.

11. Indemnity:
You agree to indemnify and hold Fetish Factory, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above.

12. Notices/Other:
Except as explicitly stated otherwise, any notices shall be given by postal mail to: 


Fetish Factory, Legal
855 E. Oakland Park Blvd
Fort Lauderdale, Florida 33334


or to the email address you provide to Fetish Factory during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, Fetish Factory. may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Fetish Factory during the registration process. In such case, notice shall be given 3 days after the date of mailing. You agree that this Agreement and all incorporated Agreements may be automatically assigned by Fetish Factory., in our sole discretion, to a third party. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. References to Fetish Factory. shall include its subsidiaries, affiliates, officers, agents, and other partners and employees. Fetish Factory.'s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

Call 954-563-5777 x 204 or email us at store@fetishfactory.com within 14 days of placing your online order to request an RMA, or to be eligible for a refund*. Exchange requests made after 15 days are subject to a 15% restocking fee. Return requests made after 15 days may only be eligible for store credit.

*Refunds are arranged on an individual basis. Call 954-563-5777 x 204 or email us at store@fetishfactory.com for more information. Shipping costs are NOT eligible for refunds.


Before requesting an RMA, please note:

-We will only accept items that are new, un-worn, & with original tags.

-Latex items are only eligible for return, if they have not been lubed.

-You will be responsible for the cost of return shipping, & re-shipping exchanges.

-We recommend you insure your package, as Fetish Factory is not responsible for lost returning packages.

-Goods may only be returned or exchanged, once they have been inspected & accepted by a staff member.

Fetish Factory is located at:
855 E. Oakland Park Blvd
Fort Lauderdale, Florida 33334